Delivery

As soon as you have placed your order, we work hard to prepare it for shipment as quickly as possible. The processing time may take 1-2 business days. During peak periods it can happen that the processing in our warehouse takes a little longer.

When your order has been given to our carrier DPD, you will receive a Track & Trace and your order will usually be delivered within 3 working days. Have you ordered something big or heavy like a Christmas tree? Then it will be delivered separately from the other items of your order.

In the overview below, you can find the delivery times and shipping costs per country.

Land

Shipping costs

Free shipping from

Delivery times

Germany € 5,95 € 49,- 2-4 Working days
Austria € 7,95 € 79,- 3-5 Working days
Italia € 9,95 - 2-4 Working days
Ireland € 8,95 - 3-5 Working days
France € 9,95 - 2-4 Working days
Denmark € 9,95 - 2-4 Working days
Sweden € 14,95 - 4-6 Working days
Finland € 17,95 - 3-5 Working days
Poland € 9,95 - 3-5 Working days
Czech Republic € 9,95 - 3-5 Working days
The Netherlands € 5,95 € 49,- 2-3 Working days
Belgium € 6,95 € 59,- 2-3 Working days
Luxembourg € 9,95 - 2-4 Working days
Spain € 9,95 - 3-5 Working days
Portugal € 9,95 - 3-5 Working days

*Please note that during peak periods, promotional periods and sales, delivery may take slightly longer.

My order consists of multiple packages, what to expect?

For a large order that is shipped in multiple packages, you will receive a Track & Trace code for each package. If you've ordered a Christmas tree along with your Christmas decorations, it will be delivered separately within the same timeframe as your Christmas decorations. If you haven't received anything after a few days, please contact customer service for assistance.

I didn’t receive my order. What to do?

Please check the status of your order through the Track & Trace code. You’ll receive a Track & Trace code as soon as your order is on its way. If the tracking indicates that your package has been delivered but you haven't received it, please contact customer service. We will initiate an investigation with DPD, and in the meantime, we will work to resolve this issue for you.

Please contact our customer service if you can’t see the status of your order, and if more than 5 working days have passed. You can reach us by emailing customerservice@itsallaboutchristmas.com or by calling +31 85 043 0576. We are available by telephone on weekdays from 10 am to 5 pm.

Can I get an update on my order?

Once orders are received, they are processed as quickly as possible. Your order status during this processing time will be listed as "processing" in your account. You will get an update by e-mail with the Track & Trace number once your order has been dispatched. For questions regarding current delivery times, please refer to delivery times above. 

Do you deliver to remote locations?

We are sorry, but at the moment we are not able to send any order to remote locations or isolated islands. If you have any doubts that your home area will be part of these locations, please make contact with our customer service.

Denmark        
3700 3751 3790 5985 8592
3720 3760 4592 6720 9940
3730 3770 5960 7884 9950
3740 3782 5970 8305 9960
Greenland        
3900-3999*        
Faroe Islands        
100-970*        
         
Germany        
18565 25946-25949 26465 51280-51281 51561-51562
25845-25847 25952-25955 26474 51500 51564
25849 25961-25970 26486 51511-51514 83256
25859 25980 26548 51516-51517  
25863 25985-25986 26571 51521-51523  
25869 25988-25990 26579 51550-51552  
25929-25933 25992-25994 26757 51554-51557  
25938-25942 25996-25999 27498 51559  
         
Finland        
10270 21770 22240 22720 75650
10600 23390 22270 22730 75680
190 25230 22271 22810 75700
7360 25940 22310 22820 75710
7370 25950 22320 22830 75740
7390 25960 22330 22840 75770
21195 90480 22340 22910 75790
21650 22100 22410 22920 75840
21660 22101 22411 22930 75890
21670 22110 22430 22940 75930
21680 22120 22520 22950 75940
21710 22130 22530 59800 75970
21720 22140 22550 59810 75990
21740 22150 22610 59820 80100
21750 22160 22630 75500 80110
21760 22220 22710 75530 80130
80140 81460 82580 83480 64300
80160 81470 82590 83500 64320
80170 81560 82600 83550 64350
80200 81570 82655 83630 64370
80210 81590 82660 83660 64440
80220 81650 82670 83700 64450
80230 81660 82675 83720 64460
80260 81700 82685 83750 64480
80330 81720 82710 83760 64490
80400 81750 82730 83780 64510
80510 81810 82750 83825 64530
80710 81820 82760 83830 64550
80770 81850 82770 83835 64610
80780 81860 82815 83840 64700
80790 81950 82820 83855 64720
80850 81970 82830 83870 64740
80910 82110 82840 83880 64760
81100 82120 82850 83900 64770
81120 82140 82865 83910 64810
81160 82160 82870 83915 64820
81200 82170 82880 83940 64830
81210 82180 82900 83950 64840
81220 82200 82915 83960 64850
81230 82210 82960 83985 64900
81235 82220 82967 61500 64930
81260 82290 82980 61520 65100
81270 82300 83100 61550 65130
81280 82310 83130 61560 65170
81290 82335 83140 61840 65200
81295 82350 83150 64100 65230
81320 82360 83160 64140 65280
81330 82380 83320 64200 65300
81350 82395 83330 64210 65320
81360 82430 83340 64220 65350
81390 82460 83400 64230 65370
81420 82490 83430 64240 65380
81430 82500 83450 64250 65410
81450 82510 83460 64260 65450
65460 65920 66270 66420 66560
65470 65930 66280 66430 66580
65480 65970 66290 66440 66590
65520 66100 66295 66450 66600
65610 66140 66300 66460 66640
65630 66160 66320 66470 66660
65650 66200 66330 66500 66680
65710 66210 66340 66510 66710
65730 66220 66350 66520 66730
65760 66230 66360 66530  
65800 66240 66370 66540  
65870 66260 66400 66550  
         
France        
17111 17480 17670 29242 56780
17123 17550 17740 29253 56840
17190 17580 17840 29259 85330
17310 17590 17880 29990 85350
17370 17630 17940 56360  
17410 17650 22870 56590  
Corsica        
20000-20999        
         
Italy        
04020 25050 30135 71040 91023
04027 30010 30141 80070-80071 92010
07024 30012 57030-57039 80073-80077 98050
07042 30100 58010 80079 98052
07046 30121-30126 58012-58013 90010 98055
09014 30131-30133 58018-58019 91017  
Sicily        
90010-90151 92010-92100 94010-94100 96010-96100 98020-98168
91010-91100 93010-93100 95010-95127 97010-97100  
Sardinia        
08010-08100 09070-09099 09124 09170  
09010-09049 09100 09126    
         
The Netherlands        
1156 8881-8884 8899 9166  
1791-1797 8891-8897 9161-9164    
         
Portugal        
62601        
Azoren        
9500-9999        
Madeira        
9000-9499        
         
Spain        
Balearic Islands        
07000-07999        
Canary Islands        
35000-35999*        
         
Verenigd Koninkrijk:        
GY1-9 IM1-9 PO30-41    
HS1-9 JE1-4 ZE1-3    
Northern Ireland        
BT1-71 BT74-82 BT86-88 BT92-97  
Scottish Highlands        
IV1-28 IV63 PA20-38 PH19-26  
IV36 KA27-28 PA41-48 PH31-44  
IV40-56 KW1-17 PA50-78    
         
Sweden:        
10005 13036 13043 43095-43097  
13025 13038 13055 47132  
13033 13039 13056 62000-62999  
13034 13042 43080-43089 76019