Privacy Policy

Privacy Policy

Last updated on September 14, 2023

This is the privacy policy of Michel’s Import Export, operating under the name "It's all about Christmas." In this statement, we want to inform you about how we collect, process, and protect personal data. We consider the protection of personal data to be important and, therefore, aim to provide you with comprehensive information about our policies.

Controller for Your Data

Michel’s Import Export, known as "It's all about Christmas," located at Den Sliem 87, 7141 JG in Groenlo, is responsible for the processing of personal data as described in this privacy policy. This statement applies to all data we collect from users and (potential) customers of our online shops and physical stores.

You can find our online shops at:

Purpose of Data Collection

We collect personal data for various purposes. Below, you will find the types of personal data we collect and the purposes for which we use them:

  1. Your Order

    To process and deliver your order, we require your first and last name, address, postal code, city (and country), phone number, email address, order, and payment details. We use your email address to send you a Track & Trace code and keep you informed about your order's status.

  2. Payment Details

    Payments on our online shops are processed by Multisafepay. We do not process account numbers or credit card details and only use them when issuing refunds.

  3. Traffic Data

    We collect data such as your IP address, usage timestamp, click behavior, and navigation on our online shops for analysis, website improvement, and fraud prevention.

  4. Customer Service

    We use your personal data to assist you promptly and keep notes to provide more efficient assistance in the future. This data also helps us improve our products and services.

  5. Account

    If you create an account, we store data such as name, address(es), phone number, email address, delivery, and payment details. We also retain information about your previous orders.

  6. Reviews

    We appreciate it when you share reviews of our products. You can choose the name visible to other visitors to our online shops.

  7. Newsletters

    You can subscribe to our newsletters on our online shops. You can always unsubscribe via the link in the newsletter or by sending us an email.

  8. Contests

    If you participate in a contest or promotion, we may ask for your name, address, email address, or social media username. We use this data to inform winners and measure the response to our marketing activities.

  9. Online Marketing Campaigns and Personalized Ads

    We may share your email address or other identifying information with social media or search engines so that they can match it with their data to display personalized advertisements. Data exchange always occurs in hashed form. If you object to this form of personalized marketing, please contact us, and we will no longer use your data for this purpose.

  10. Service Improvement

    We collect behavioral data from visitors to improve our content and online shops. We sometimes request feedback, such as about the handling of complaints.

Disclosure to Third Parties

We never provide your personal data to third parties for commercial purposes. We share personal data with third parties only when necessary for specific tasks, such as delivery services, IT maintenance, payment processing, customer service, and marketing activities.

International Data Transfer

For the mentioned purposes, we may transfer personal data to third parties outside the European Economic Area, particularly to the United States of America. We take appropriate measures to ensure the proper protection of your data.

Third-Party Websites

Our website, newsletters, or mailings may contain links to other websites with different privacy policies. We recommend carefully reading the privacy policies of those websites.

Special and/or Sensitive Data

We do not aim to collect data from visitors under the age of 18 without parental or guardian consent. We advise parents and guardians to be involved in their children's online activities. If you believe that we have collected data from minors without consent, please contact us at customerservice@itsallaboutchristmas.com, and we will promptly delete this data.

Fraud

Unfortunately, not everyone can be trusted. Sometimes, we need to use personal data to investigate, prevent, and combat fraud. In cases of suspected fraud, we may share personal data with the police or authorities. Additionally, the police, authorities, regulators, and the Tax and Customs Administration may request data from us based on legal obligations. A court may compel us to provide this information.

Retention Period

It's all about Christmas retains data only for the period necessary for the purposes for which the data is collected and used, and as reasonably required to comply with applicable legal requirements.

Security

It's all about Christmas acknowledges its responsibility and takes data protection seriously. We handle your data with care. It's all about Christmas employs various security techniques, including secure servers and firewalls, as well as secure internet connections (https, SSL). We take appropriate measures to prevent misuse, loss, unauthorized access, unauthorized disclosure, unauthorized processing, and unauthorized alteration of your data. If you believe that your data is not adequately secured or if there are indications of misuse, please contact us.

Your Rights

It's all about Christmas strives to safeguard your privacy to the best of our ability. Once you have provided your personal data to us, you can request to access, modify, or delete this data at any time. You can also ask us questions about our privacy policy, request a copy of your profile, request the addition or deletion of your personal data, express objections to further processing of personal data, or indicate that you no longer wish to receive personalized offers or information from It's all about Christmas in the future.

You can do this by sending us a message at customerservice@itsallaboutchristmas.com. To prevent misuse, we may ask you to adequately identify yourself. We will respond to your request as soon as possible, but no later than within four weeks.